What was wrong with the website the other day?

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What was wrong with the website the other day?

Postby penrod on Sat Aug 22, 2009 9:59 am

Hello everyone,

Sorry it took me a few days to write up an explanation. Ended up with a major head/chest cold this week which I've been slowly recovering from.

Getting the site back up was a bit of a saga. Not sure if everyone knows or not, but the server is hosted in my house and I rely on Comcast Commercial cable modem services to provide the bandwidth. I've used them for about 5 years now and they are for the most part reliable.

We ended up going full circle having an engineer onsite at the house to run new RG cable and install a need modem only to find out that some one at the main office typo'd something and the account was set to zero bandwidth. Something the front line customer service person should have known when I first made the call. Oh well....

Once they found the account setting was wrong, they fixed it and it started working again.

John P.
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Ex-DS1(SW) John W. Penrod
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